Remember when shadow IT was the biggest security concern keeping managing partners up at night? Well, there's a new challenge in town, and it's evolving at breakneck speed: shadow AI. What Exactly Is Shadow AI? Shadow AI mirrors the concept ...
If you’re a small or mid-sized business owner, you’ve probably thought: “We’re not big enough for hackers to care about us. Why would anyone target us?” The truth? Cybercriminals love small businesses - because you think that way. Why ...
Introduction Cyber insurance has become a boardroom topic in 2025. With ransomware payouts hitting record levels and insurers scrutinizing claims more closely than ever, firms are realizing that coverage is not guaranteed. The recent denial of Hamilton’s $18.3M claim made ...
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI ...
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has ...
Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world. But that promise can turn into a financial nightmare if you neglect two ...
Cloud computing has revolutionized the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste. Cloud waste is the unnecessary spending of resources and money on cloud services. These services are ...
Technology plays a pivotal role in driving efficiency, productivity, and competitiveness. For small businesses, workforce technology modernization is both an opportunity and a challenge. Embracing modern technology can empower small businesses. It can help them thrive in a digital era. ...
In today's world, sustainability isn't just a buzzword; it's a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can bring to the ...
What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)
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