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The the Greater Toronto Area Business Owner’s Guide To I.T. Support Services And Fees

What You Should Expect To Pay For I.T. Support For Your [Small Business]

(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Responsive, Friendly Service

Cost-Effective IT Support

Fast, Secure Performance

Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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“They’ve brought structure, visibility, and reliability to our IT.”

“Before working with ITS Canada Inc., our IT was reactive and lacked clear ownership. Since bringing them on, we’ve seen a complete turnaround—issues are resolved quickly, infrastructure is well-managed, and we have the confidence that our systems are secure and compliant. Their team acts like an extension of our organization, and their strategic input has been invaluable. Highly recommended for any mid-sized business that needs serious IT maturity without building a full internal team.”

CFO Mid-Sized Automotive Manufacturer
(Anonymous)